Wednesday, April 8, 2015
The difference a smile makes.
This morning I felt as if I were cheating. I had a free coffee waiting at our local Sheetz – and with two kids heading off to college in a few months, I need to save wherever possible. So I grabbed my morning caffeine at Sheetz. McDonald’s in my area has free coffee every Monday and I always stop and grab a large cup. On Mondays that I really feel flush, I’ll buy a breakfast burrito – I’m not a total mooch. Just poor. But I have to say, I’m tempted to stop at McDonald’s every morning during the week. Not because I love their coffee (which I do), but because of the fantastic service I receive in the drive-through. I’m always treated kindly. Always. And it makes my day. It seems so little that the ordertaker – or the person who hands me my order – takes a second to smile at me and that it makes such a big difference in my day. But it does. Which isn’t to say that the folks at Sheetz aren’t nice because they are. But they are busy and there are always people in line. At McDonald’s however, for a split second, it is just the ordertaker and me. Eye contact. Personal connection. Whatever. We smile at each other and say ‘have a good day’. And it’s the best.